How to Read Your Energy Meter
Follow the simple steps below to submit your meter readings accurately.
EDMI ES-10A / ES-12B
The screen on your meter switches between 3 displays. To see your meter reading, please use the 'IMPRT' screen.
If the screen moves too quickly for you to take note of the value, you can follow these steps:
- Hold OK until it enters the 'Main Menu', you will see 'Billing' appear
- Using the arrows, scroll to 'Info' (2 pushes of the > button)
- Hold OK until it enters the 'Info' sub-menu, you will see 'Join' appear
- Using the arrows, scroll to 'WattH' (10 pushes of the > button)
- Hold OK until it enters the 'WattH' sub-menu
- It will now display IMPRT with a value underneath. Please use this when submitting your meter reading
- After a minute of inactivity the meter will revert back to its default display
For 2 Rate Customers:
- Hold OK until it enters the 'Main Menu', you will see 'Billing' appear
- Hold OK to enter the 'Billing' sub-menu
- Using the arrows, scroll to 'Advanced' (2 pushes of the > button)
- Hold OK to enter the 'Advanced' sub-menu, you will see 'TOUmtrx' appear
- Hold OK to enter the 'TOUmatrix' sub-menu, you will see 'RATE1' appear
- Use the arrows to cycle the rates you need to submit (Rate 1, Rate 2, ...)

Landis+Gyr E470 ECO7
To obtain reading or multi rate readings:
- Press A until the screen shows Rate 01 Act Imp and provided rate 1
- Then hold the B button for 5 seconds
- Then press A
- Rate 2 will then appear

Landis E470 Type 5452
To obtain reading or multi rate readings:
- Hold B button down for 5 to 10 seconds until RATE 01 ACT shows
- Then Press A button for RATE 02 ACT and again for RATE 03 ACT (if 3 rates are required)

Aclara SGM1412 / SGM1415
To obtain reading or multi rate readings:
- Press the 'A' button to activate the backlight and continue to press 'A' until you see 'Total Active Import' - the number below is your meter reading
- If you have a multi-rate tariff, any additional readings can be accessed by pressing the 'A' button

Kaifa MA120 / MA329B
To obtain reading or multi rate readings:
Single Rate:
- You do not need to press any button as the meter runs through the screens automatically
- The reading is the screen that shows A+ Value
Multi Rate:
- Press the top (or Up) button to enter the menu system
- With the arrow next to General Display, press and hold the top button
- Then press the bottom (or Down) button to scroll down to Tariff Matrix
- With the arrow next to Tariff Matrix, press and hold the top button
- With the arrow next to TOU Register, press and hold the top button
- T01 shows the total for R1, T02 shows the total for R2
- T03 and 4 shows the unused Rate band

Secure Liberty 100
You will need to check if the contract you are selling is single rate or multi rate to be able to take the correct readings from the meter.
For a single rate:
- Press 9 on the meter
- IMP KWH will show then the reading
For multi-rate:
- Press 6 on the meter until you get through to IMP R01 - this will be the reading
- Press 6 again and you will get through to IMP R02 - this will be the reading and so on

EDMI Atlas Mk10D / Mk7C
To obtain reading or multi rate readings:
- Press Select until R1 KWH shows
- Continue to press select to obtain R2 KWH and R3 KWH if required
- Any screen that is not a rate in KWH is NOT the reading

Polyphase Energy Meter
To obtain reading or multi rate readings:
- Press Cycle Display to run through the screens to obtain R01, R02 and R03 where required

Need Help?
If you're unsure about your meter type or have any questions, our team is here to help.
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