VERY IMPORTANT INFORMATION – YOU MUST READ

RESPONSIBILITIES OF TENANT/LEASEE/LANDLORD

1) CHECK BILLS
The customer has a responsibility to check bills for all utilities, which come to the site address. If it has the previous occupiers names you must take action and not ignore this correspondance, as this could be detrimental to the site and your business. Utility companies have been known to chase outstanding debts at a site even when previous occupiers have moved on.

2) METER READS
As the occupier you have a responsibility to phone/send actual readings into your utility company once a month to keep your billing accurate as this is to your benefit. Utility companies only have to read your meters twice yearly and will run on estimates out with actual reads – so keep it accurate.

3) NO PAYMENTS TAKEN
As the occupier you must notify the utility company if no money is taken via direct debit if one is set up, as you would certainly do this if an overpayment were taken.

4) WRONG NAMES ON BILL
If the bills are being received with the incorrect name on you must also contact the utility supplier as this can cause major debt recovery problems i.e. meters being removed for debt which does not belong to you.

5) NATIONWIDE ENERGY CONSULTANTS UTILITIES LIMITED
We as a company are here to help you with all problems, which may arise from utility
Companies although in the event of non payment we will be restricted with the assistance to the customer, due to customer confidentiality until payments are made to the relevant companies once the procedure has been achieved we as a company will be able to assist you to the best of our ability.